ICT Intern – Desktop Support

Job Description

Job Ttitle: ICT Intern – Desktop Support

Company: Norma


Description: As part of an international mid-sized corporation with ambitious growth plans, an innovative mindset and high customer focus, NDS is looking for highly motivated and team-oriented individuals with eagerness to join our journey from good to great.Desktop Support InternObjective:To provide first level support to users in solving computer software and hardware issues by providing outstanding customer service to users in NDS.Primary Responsibilities, other duties may be assigned:

• Usually diagnoses and resolves most hardware and software problems, but will refer problems requiring specialized training to specialized personnel.
• Work with the company ICT ticket system to ensure tickets are addressed in a timely manner and documented in the system.
• Install and troubleshoot issues with Desktop and Laptop Computers
• Manage ICT Hardware inventory, Help with disposing of old equipment and imaging new devices ready to deploy.
• Support users on computer issues relating to email, network, printing, etc.
• Troubleshoot and resolve issues on Windows 10 & Office 365
• Support and maintain Laser Printers, Label Printers, Handheld RF Scanners, Cell Phones and other computer related equipment
• Willingness to perform occasional travel to other company sites in Lindsay & Fresno.
• Document IT Hardware and Software Assets in various tools.

Location:Lindsay, CaliforniaEducation, Experience, Other Skills:

• Student in Bachelors or Diploma program in ICT and completed a minimum of 1 year.
• Interested in Computer hardware, taking it apart, troubleshooting.
• Good Documentation Skills
• Skills in MS-Access or MS -SQL desirable.

NDS, a proud member of NORMA Group, is a market leader for solutions in Storm Water Management, Efficient Landscape Irrigation, and Flow Management for residential and commercial markets. Enjoy Speed. Adapt Fast. Don’t’ hesitate – take action, apply today and join our team!NDS, Inc.,
851 N Harvard,
Lindsay 93247

Salary:

Location: Lindsay, CA

Date: Thu, 08 May 2025 07:16:55 GMT


Read More…